Services
Direct Dealer Services understands that profits do not flourish in a static environment. Our team will proactively work with your staff to ensure profits are maximized in all departments.
Our methods are twofold. Primarily based upon on site at the dealership training and in an off-site classroom setting.
Our holistic and ongoing training also includes:
Sales Process & Cycle Improvement training
Recognizing opportunity
Sales Psychology
Operations management
Documentation logistics
Process implementation
Overall Business Process Analysis & Improvement
Organizational Development
Below is a brief outline of our training regimen:
The Function of F&I
Blueprint for a Turnover
Menu Presentation
Overcoming Objections and Upselling
Lender Relations
Banking Regulations
Receiving & Evaluating Credit Applications
Legal Issues
Compliance
OFAC
Red Flag
Signed Menu/Declination
Forgery and fraud
Full Disclosure
Conversions
Banks & Credit Unions
Cash